Can't connect from the browser? Your device is most likely fine.
Try these in order:
-
Quit Chrome completely and open it again.
On macOS closing the window is not enough - press
Cmd+Q, then
reopen Chrome and this page. Chrome can stop passing SysEx messages until
it is restarted, and everything else keeps working, so the device looks
broken when it is not. This fixes it most of the time.
- Update Chrome to the latest version, then restart it again.
-
Still stuck? Use the ParksTool Updater app. It has the same
configurator built in but talks to your device directly, so it is not
affected by the browser at all.
Download ParksTool Updater (Windows / macOS)
ℹ️ Important:
Only connect ONE device at a time. Close any other applications using MIDI before configuring.
Welcome to ParksTool Configurator
💻
⟸
🎹
📋 Getting Started
- Connect your ParksTool device via USB
- Allow MIDI access when prompted by your browser
- The page will automatically detect your device
- If nothing happens, try refreshing the page